Contact Center World has presented representatives of the Siemens Customer Care Centre with five medals in its 2009 Asia Pacific Awards.

From 1 July, NHP will be supporting customers with the Allen-Bradley, Rockwell software and Guardmaster range of products in its designated areas of Australia and throughout New Zealand.

Atlas Copco is said to be the first to offer certified ‘net zero energy consumption’ compressors with its ZR series.

Solar Sailor and Schneider Electric have signed a commitment to provide 190/25 kW Hybrid Marine Power (HMP) systems for four hybrid solar electric ferries for the Hong Kong Marine Department.

A government report into an incident in which hundreds of South-East Queensland households received an overdose of fluoride in their drinking water has determined that it was caused by a mix of mechanical and human error.

Honeywell has announced it has signed a definitive agreement to acquire the Germany-based RMG Group.

Champion Compressors has appointed automation and process-control specialist Remtron Automation as an exclusive servicing distributor for the Albury Wodonga area.

TODO AB has announced that Integrated Transfer Solutions Pty Ltd (ITS) has been appointed as its master Australian Distributor and stockist.

Kayden Instruments has appointed Control Components as the exclusive Australian distributor for its range of Thermal Dispersion Technology products.

Schneider Electric has announced the debut of Energy University, a vendor-neutral, online educational community that provides the fundamentals needed to implement successful energy-efficient solutions.

Australian compressor technology group Champion Compressors has appointed Michael Griffin as the company’s new General Manager.

Adept Electronic Solutions has announced the Adept Vision Alliance Partner Program.

Air & Hydraulic Systems has been appointed as the Australian distributor for J+J Electric Actuators.

Victorian inventor Stephen Shelly has been announced as a finalist in INNOVIC’s International Next Big Thing Award 2009 for his Creative Water Technology, a ‘water cleaning’ system.

A range of fuel catalysts has been launched in Australia which has the potential to reduce carbon emissions from all industries that use diesel, heavy fuel oil, coal and gas.