ABB to launch continuous hoist monitoring service

ABB Australia Pty Ltd
Monday, 19 August, 2013

ABB is launching a new service product for continuous hoist monitoring: the Hoist Performance Monitoring Service, which will allow ABB experts to monitor and analyse a hoist system remotely.

According to ABB, the product is unique in the underground mining market.

A mine hoist system is an extensive investment and an important component in the underground mining process. To get the most out of this investment, hoist systems must operate at the highest level of reliability and safety, as any potential failure can lead to catastrophic results.

ABB’s Hoist Performance Monitoring Service connects customers’ hoist system to ABB experts who monitor and analyse the hoist’s condition and performance. The service links hardware monitoring with secure remote access options and expert software.

It contains two solutions to maintain the hoist performance:

  • Hoist service experts provide a scheduled quarterly analysis of collected data against established key performance indicators (KPIs). By utilising remote sessions with ABB engineers, corrective actions can be implemented. After every analysis the customer gets an associated report.
  • ABB offers continuous asset monitoring over extended periods of time: If the monitored hoist system shows abnormal conditions, pre-established triggers alert the customer immediately. ABB proactively investigates the source of the alarm and provides recommendations to restore process performance.

Powered by ServicePort, ABB’s service delivery platform, Hoist Performance Monitoring Service uses non-stop data collection and analysis to transform raw data into actionable information, quickly pinpointing issues so that the hoist operator can ensure optimal performance of equipment and systems. ServicePort enables the retrieval of information from numerous operational points, including the hoist’s motor, hydraulics and brakes, and helps to diagnose and identify root cause problems.

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