Longwatch video software for ACP ThinManager systems

The Longwatch video productivity software suite, including the Longwatch video historian, live and archived video, and the console recorder, can now work with any ACP-enabled thin client.

With the console recorder, users can now record thin client screens for use for troubleshooting, training, and compliance. The console recorder, when used with ACP-enabled thin clients, helps users reduce downtime and see exactly what their operators were viewing during shutdown, line stoppages and other system events.

The console recorder software records what is seen on the ACP thin client, and the operator’s responses on the keyboard and mouse, but does not have any impact on terminal services sessions or servers.

The console recorder can synchronise recorded video from the operator console with manufacturing databases and process historians, so that when managers and supervisors view the recorded operator screens, they can also view archived data from the historian or databases on additional thin client screens.

A major benefit of an ACP ThinManager system is that the main Longwatch software application resides on a secure central server, which can support multiple ThinManager stations. The ThinManager terminals do not host the software, so a user does not have to worry about making software or security upgrades on multiple systems.

Because a single ACP thin client device can support up to five monitors, a user in one location can view one or more video screens plus displays from multiple applications running on the main server or on other computers on the network.