Siemens to offer circular repair and remanufacturing

Siemens has announced it is expanding its services with Circular Repair Services, enabling the refurbishment and remanufacturing of the company’s automation products. The services are designed to help companies advance toward a circular economy by restoring non-functioning devices, optimising resources, and reducing scrap.

“With Circular Repair Services, companies can choose the extent to which they want to restore the performance and appearance of their Siemens devices to high quality,” said Marc Konrad, Head of Global Customer Services for Motion Control. “This comprehensive offering helps our customers extend the useful life of products, use resources more effectively [and] achieve reliable efficiency, and is therefore the direct answer to the market requests we have received.”

Circular Repair Services is offered in two levels — Circular Repair Advanced and Circular Repair Premium.

Circular Repair Advanced

Circular Repair Advanced is offered to restore products to full performance, with preventive measures applied in a reliable and cost-effective way. This offering covers various Siemens automation product families, including selected Simatic HMI Panels and Simatic IPCs, as well as industrial drives such as selected Sinumerik, Sinamics S and Simodrive products.

Siemens service experts identify the root cause of non-functioning or worn-out devices by examining all relevant components. Non-functioning and heavily worn parts are replaced to restore full performance. Minor cosmetic blemishes on the housing that do not affect functionality remain untouched. Software and firmware updates are applied if required in view of current safety and industry standards, without modifying the original purpose and functions.

Circular Repair Premium with 24-month warranty

This service is more comprehensive and covers Siemens automation products such as selected Sinumerik, Sinamics S and Simodrive products. Service experts fully disassemble the device and thoroughly inspect each component to identify the exact root cause of a malfunction with the help of artificial intelligence. To ensure full performance and reliability, non-functioning components and damaged housings are systematically replaced.

Additionally, parts that are still functional but likely to break down soon are replaced with original, factory-tested components. If the original housing shows signs of wear, it is replaced to restore the device’s original appearance. The device is then updated to the latest software and firmware versions, and all relevant hardware components are renewed as needed to achieve full technical equivalence with the original purpose and functions.

Companies receive their devices restored to as-new performance and appearance, meeting high-quality standards. This Siemens remanufacturing approach also provides customers with a 24-month warranty on the entire device.

The new offering is initially being rolled out in selected countries and for specific products, with plans to expand both the product range and geographic coverage.