Beamex receives customer service award

Beamex, supplier of calibrators and test instruments, has received the prestigious Frost & Sullivan award for customer service leadership in the European calibration management software market.

To choose the recipient of this award, the analyst team tracked industry participants and monitored their customer service methods on an ongoing basis. Beamex won the award after showing high responsiveness to customer needs and continually focusing on customer profitability goals. The company also demonstrated flexibility in tailoring its product offerings to suit customer businesses.

“We highly appreciate this award and it is a major recognition for our calibration software and services,” said Raimo Ahola, the managing director of Beamex Group.

“The fact that makes this award so valuable is that it is based on experiences and interviews of industry experts and customers.”